Refund policy
Refund Policy
Last Updated: May 29, 2026
At Bright Funnel Digital ("we," "our," or "us"), we provide digital products and downloadable content. Due to the nature of digital goods, all sales are generally considered final.
No Refunds on Digital Products
Once a digital product has been purchased, downloaded, accessed, delivered, or made available to the customer, we do not offer refunds, exchanges, or cancellations.
Digital products include, but are not limited to:
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Software and digital tools
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Templates
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Guides and eBooks
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Online resources
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Downloadable files
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Digital memberships and subscriptions
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Any other electronically delivered products
Exceptions
A refund may be considered only under the following circumstances:
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You were charged multiple times for the same product due to a technical error.
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The product was not delivered and our support team is unable to provide access.
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The purchased product is materially different from the product description provided on our website.
Any refund request under these exceptions must be submitted within 7 days of the purchase date.
Chargebacks
Customers are encouraged to contact us before initiating a chargeback with their payment provider. Fraudulent or abusive chargeback claims may result in the suspension of access to our products and services.
Contact Us
If you believe your purchase qualifies for an exception, please contact our support team with your order details and a description of the issue.
Website: https://brightfunneldigital.net
We reserve the right to update or modify this Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on this page.